Get 5 Years of Safe & Secure at No Additional Cost
Help on the road
Drive with confidence, knowing we're here for you when things don't go as planned.
ICE Version
Safe & Secure is available when you activate myVW 1 , providing emergency support when you’re out on the road. With Automatic Crash Notifications 2, Anti-Theft Alerts3 and Stolen Vehicle Location5 services available with compatible vehicles, you can drive with confidence knowing we’re here to help.
To enable Safe & Secure in your vehicle, accept the Car-Net Terms of Service during myVW sign up, select the Shop tab of the myVW app and activate your plan, including five-year access from the original vehicle date of purchase.
EV Version
Safe & Secure is available when you activate myVW 1, providing emergency support when you’re out on the road. With Emergency Assistance2, Automatic Crash Notifications2, and Information Assistance4 available with compatible vehicles, you can drive with confidence knowing we’re here to help.
To enable Safe & Secure in your vehicle, accept the Car-Net Terms of Service during myVW sign up, select the Shop tab of the myVW app and activate your plan, including five-year access from the original vehicle date of purchase.
Features
Emergency Assistance 1
If you or a passenger need help, you can press the SOS Button in your vehicle and a Safe & Secure Emergency Specialist can send help to your vehicle's location.
Automatic Crash Notifications1
When your vehicle detects a deployed airbag2 or rollover, it will automatically connect you with the Volkswagen Response Center to see if you need assistance.
Anti-Theft Alerts1
Receive an alert right to your smartphone when your vehicle alarm is triggered.
Information Assistance1
You can contact one of our agents for help with a touch of the i-button.
Stolen Vehicle Locator1
If your vehicle is ever stolen, the Volkswagen Response Center can work with authorities to access your vehicle's location remotely.